Shipping policy

About Shipping

1. Your tracking number and the express company name will be sent by e-mail immediately after we ship the order out. You can also track it at https://.com/apps/17TRACK
2. Email us at Greentaya24@gmail.com to figure out your options for re-delivery.


Standard Shipping

United States, Canada, Australia, New Zealand, England, Ireland, Germany, Switzerland, Mexico, Belgium, Sweden, France, Italy, Taiwan and other countries

Free Shipping On Orders Over $79.99

Shipping Cost (Orders Under $79.99): $8.99

Shipping Time: 7-12 business days.

Rest of the areas of the United States: Hawaii, Alaska, American Samoa, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Palau islands, Puerto Rico, U.S. Virgin Islands

Shipping Cost: $15.99

Shipping Time: 7-20 business days.

Other Areas

Shipping Cost: $8.99-$29.99.

Shipping Time: 10-30 business days, excluding customs clearance.

Kindly notice that If the customers temporarily change their address during the delivery process, the cost of changing the address will be paid by the customers

 

    Customs Duties

    Shipments will be delivered with duty and tax unpaid. Therefore, all import (customs) duties and taxes will be charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.


    Customers agree to take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Shopcider cannot declare purchased items as gifts or list an amount lower than the actual product price.


    Receiving Time

    For in-stock products: your receiving time will contain 1-2 days of order processing time plus the shipping time.

    For pre-order products: Estimated shipping dates are provided on the product’s description page. Your receiving time will be calculated by adding the shipping time to the estimated shipping date.

    Please note that if your order contains both in-stock and pre-order products, the shipping date might vary based on the estimated shipping date of pre-order products.

    We will make all efforts to deliver your package on time. However, delays may occur due to invalid addresses, customs clearance issues, public holidays and peak season, etc. Your patience is highly appreciated.

     

    SHIPPING NOTICE

    1. Since the products on the website may be distributed in different warehouses, there will be multiple shipping methods.
    2. GREENTAYA is not responsible for the packages that may be lost or stolen after delivery.
    3. The customer is liable for any losses arising from providing an incorrect address.